Hearing Assistive Devices
- Free Demos and Consultations
- State-of-the-Art Technologies
- Batteries: Buy 1 Get 1 FREE
Free Demos and Consultations
State-of-the-Art Technologies
Batteries: Buy 1 Get 1 FREE
Can’t Hear on the Phone?
Read Captions of Everything They Say!
Telephone captioning is provided as an ADA government service. CaptionCall does not charge for the phone, captioning service, delivery, or any customer support.

The Caption Call captioned telephone is designed to let you hear and read what the other person is saying, so you can better understand the conversation. The phone and service are exclusively for people with hearing loss who need captions to use the phone. CaptionCall phones are optimized for individuals with hearing loss. The unit uses voice-to-text technology which is assisted by captioning agents and automated speech recognition to transcribe your conversation so that other speakers’ words appear on your CaptionCall screen.
- CaptionCall provides smooth, easy-to-read captions in real time. Our captioning agents and automated speech recognition technology help give the most accurate transcripts.
- CaptionCall customer satisfaction scores rank alongside the world’s best-known brands. Our staff is known as much for their friendly personalities as their exceptional skills.
What is CapTel Captioned Telephone?

Ideal for people with some degree of hearing loss, the Captioned Telephone, or CapTel, works like any other telephone with one important addition:
It displays every word the caller says throughout the conversation. CapTel phone users can listen to the caller, and can also read the written captions in the CapTel’s bright display window. Read and understand while hearing your caller’s voice. CapTel phones work with a no-cost Captioning Service to show every word your caller says. It’s like closed captions on TV, for your phone!
- No Cost Captioning Service
- Free Installation Support
- Easy To Use
- 24/7 Help Line
- Variety of Phones

CapTel captioning service is provided as part of a federally-funded program, regulated by the FCC, that is designated specifically to help individuals with hearing loss access the telephone.
FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user from using the service.
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